Interesting lines from The Velveteen Rabbit by Margery Williams

A favourite book from my childhood, apart from all my Enid Blyton books, is this book by Margery Williams ” The Velveteen Rabbit”. It is a story about how toys, like people,become REAL when they experience love. The following is a conversation in the nursery between the Skin Horse and The Velveteen Rabbit:- “Real isn’t... Continue Reading →

What do you think the HR department should be called?

As corporate functions go, HR has been the most unsettled when it comes to describing itself. Finance is finance. Marketing is marketing. And although, Human Resources left behind the ‘Personnel’ tag along with the metal filing cabinets a long time ago, the profession has never seemed entirely at ease with the names that replaced it...Continue... Continue Reading →

Lawnmower or elephant? What’s your parenting style?

9 Words for Types of Parenting - Some parents can act like animals (or machines)…Continue reading

Are you guilty of using ‘ableist’ language?

Some of our most common, ingrained expressions have damaging effects on millions of people – and many of us don't know we're hurting others when we speak. I like being deaf. I like the silence as well as the rich culture and language deafness affords me. When I see the word ‘deaf’ on the page,... Continue Reading →

What’s more important? Organisational strategy or culture?

René Carayol, visiting professor at Cass Business School, on the manifold benefits of adopting a customers-first mentality. Watch the video here.

Are you a victim of ‘linguistic racism?’

Not everyone who speaks English is treated the same way. What happens when accent discrimination creeps in to our conscious and unconscious – and what do we do about our biases?...Continue reading

French word of the day – Bonjour!

Bonjour les amis! I know for a fact that it's very important and useful to say 'Bonjour' before striking up a conversation in France. This little word can open many doors for you… Continue reading... Bon week-end!

Still talking? WHY?

As I am always on the look out for useful mental models, protocols and habits to improve the quality of dialogue, I spotted this little acronym to improve participation. W.A.I.T-Why Am I Talking? ...Continue reading

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